Telefonica uk limited direct debit

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for Search instead for Did you mean: New Direct Debit has appeared on my account Level 1: Joiner

on ‎10-11-2022 18:31

on ‎10-11-2022 18:31

I've had a second direct debit from Telefonica for £0.00 with a date of 00/00/0000 apper on my bank account, triggering a security alert. Anyone know whether this is O2 doing something routine, an error or something suspicious?

Message 1 of 4 1,297 Views 1 ACCEPTED SOLUTION
Accepted Solutions Level 77: Grand Master

on ‎10-11-2022 18:35

on ‎10-11-2022 18:35

Do you have a refresh plan, as one will be for the device and one for the airtime

It could be that you have been moved to the new billing system, which has generated a new direct debit to be generated..

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Message 2 of 4 1,295 Views 3 REPLIES 3 Level 77: Grand Master

on ‎10-11-2022 18:35

on ‎10-11-2022 18:35

Do you have a refresh plan, as one will be for the device and one for the airtime

It could be that you have been moved to the new billing system, which has generated a new direct debit to be generated..

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Message 2 of 4 1,296 Views Level 85: Esteemed

on ‎10-11-2022 19:00